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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah Sprnx

March 5, 2025

5  out of  5
rating by Sarah Sprnx
"My sister was involved in a hit and run and her insurance wasn’t covering anything and this prompted me to call my insurance to check my policy/update if need be. Debbie is SO SWEET and went out of her way not only to answer my questions about my policy but also looked into info for me to help my sister. She was informative and VERY helpful. Love my agents at StateFarm"
We responded:
"Thanks Sarah!! You are right!!.....Debbie is the best!! We love our policyholders too....especially the ones like you!! We truly appreciate your business and kind words! Rhonda and Team!! "
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Nate Miller

February 28, 2025

5  out of  5
rating by Nate Miller
"I had a short notice request that was handled quickly. Thank you!"
We responded:
"Hi Nate, thanks for taking your time to give us a "thumbs up!" We do our very best to give you quick and friendly service. Thanks so much for your business! Rhonda and Team!! "
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Christina Wolfe

January 16, 2025

5  out of  5
rating by Christina Wolfe
"Ms. Jodi with State Farm has been my agent for several years. She is the most pleasant, understanding and professional! I wish everyone I encountered had her customer service skills. You can tell she loves what she does and it shows! She takes care of me everytime I have an issue. I appreciate it. She will keep you right!"
We responded:
"Thanks, Christina! You are right; Jodi is the best. She's been taking great care of folks like yourself here for 18+ years. Thank you for your business and your nice comments about Jodi! You've made our day!"
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Connie Hannah

January 8, 2025

5  out of  5
rating by Connie Hannah
"There has not been a time when agents have been terse, rushed, rude or unhelpful. This is a wonderful place to do business."
We responded:
"Connie, thank you for your kind words. We do our best to give our policyholders the time they need to ask questions and make the decisions that are best for them. We appreciate your business!!"
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Adrienne Parker

December 9, 2024

5  out of  5
rating by Adrienne Parker
"Jodi Sape has gone above and beyond to help me and my family with our insurance needs. I first met her after a car accident one of my sons caused in Florida, while traveling there, from Virginia, to attend college. The paperwork and hoops that had to be jumped thru were a nightmare! Jodi took the time to help us figure out what exactly needed to be done and gave us much needed direction. She’s always personable, knowledgeable and easy to talk to. I give her a 15 out of 10 stars! Thanks, Jodi!"
We responded:
"You are right Adrienne!! Jodi is fantastic and has been taking care of our great policyholders like you for 19 years. Thank you for your kind words and your business! Happy Holidays!! "
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Dave Erbe

November 22, 2024

5  out of  5
rating by Dave Erbe
"This office is amazing! We have been both former customers and new customers now after returning to Virginia. Lynn and Sydney have been incredibly supportive of helping juggle the policy changes from state to state, sending gentle payment reminders, and helping get us set up with auto-pay. We were disappointed that we could not get a renters insurance policy in the Virginia Beach area, and learned that many homes are no longer able to be covered due to their proximity to the ocean, costal flooding, and general increased risk and damage from hurricanes, so we may have to find another company for those essentials when the time comes."
We responded:
"Dave, thank you for your kind words.....and welcome back!! Sorry we couldn't write your renter's policy right now. Hopefully, we'll have the opportunity to do so before too long. We're just glad you're back with our agency and let us know if there's anything else we might be able to help you with. Best Regards, Rhonda"
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Sarah Gallagher

November 14, 2024

5  out of  5
rating by Sarah Gallagher
"Always friendly and prompt with information needed."
We responded:
"Thanks, Sarah for your positive feedback. We love our policyholders and try our best to provide quick responses with accurate information. Thank you for your business!! "
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Sylvia Davis

November 11, 2024

5  out of  5
rating by Sylvia Davis
"Great customer service. Was able to pull up my details and give me a great quote! Convenient, fast, and easy"
We responded:
"Thanks, Sylvia, for the great review! Thanks for letting us take care of your insurance needs. We love helping great policyholders like yourself! "
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Melissa Walker

November 4, 2024

5  out of  5
rating by Melissa Walker
"Debbie and Jody, two of the ladies who work under Rhonda are fabulous and easy to talk to. I've never had a bad experience with Rhonda's team and I've been with them from back when I was under my parents insurance as a teen. I moved down to nc a bit ago and had to go with a different group, but I'm happy I'm back now and catching up with a team who knows me and genuinely cares. I would 200% recommend this team to anyone who doesn't want to be on the phone with a 1-800 number. They're all locals who have been in the industry for a decade plus and know what they're talking about. Check em out, tell em Melissa sent you. ;)"
We responded:
"Melissa, thanks so much for your glowing review! You are so right and I am so lucky to have such a great team of experienced ladies to assist our fantastic policyholders like yourself. We love the opportunity to chat with our policyholders when they call or stop in! It's our pleasure to help the Virginia Beach and surrounding communities with their insurance needs! Thank you for your business! Rhonda Floasin "
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Colleen Howeboone

October 29, 2024

5  out of  5
rating by Colleen Howeboone
"Deb Landon is the real MVP. Her dedication to customer service is WOW! She rectified an issue with my policy and kept me informed every step. She is awesome!"
We responded:
"Colleen, thanks so much! You are right about Debbie! She's been taking great care of great policyholders like yourself for many years. She is absolutely the best and indispensable!"
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Steve Oseer

October 25, 2024

5  out of  5
rating by Steve Oseer
"For the past 20 years these ladies, along with State Farm have been so easy to work with. They beat USAA rates in every category, have easy to use apps and lots of discounts. So nice to have a real person pick up every time and know who you are."
We responded:
"Thanks, Steve. We try very hard to give the kind of hometown service State Farm in known for. We all really appreciate your business and your kind words!! "
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Tessa Bivens

October 23, 2024

5  out of  5
rating by Tessa Bivens
"Very hands on insurance agent! Got into an accident and she was keeping up with the repairs and updating me every step of the day. Made the process as smooth as it could be given the circumstances."
We responded:
"Thanks Tessa! We love taking good care of our great policyholders like yourself. We truly appreciate your business! "
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G

October 23, 2024

5  out of  5
rating by G
"Debbie in State Farm is always a courteous, professional and empathetic representative. I always feel her genuine care and feeling of family whenever I call for updates and/or issues with my policies. I have been working with Debbie for many years and feel very fortunate to have her as my agent. She is truly an asset of State Farm."
We responded:
"Thank you for taking your time to share your experiences working with Debbie. You are right! She is the best!! And we are so lucky to have had her working here with us for more than a decade. "
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Erin Lloyd

October 17, 2024

5  out of  5
rating by Erin Lloyd
"Debbie is always proactive and thorough! She makes the insurance process so easy!!"
We responded:
"Thanks, Erin! You are right about Debbie. She's the best and has been taking great care of our great policyholders like you for many years."
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Amy Jacobs

October 7, 2024

5  out of  5
rating by Amy Jacobs
"Very knowledgeable and helpful to give me the best possible coverage that I can afford! Very personable!"
We responded:
"Amy, So happy to have you in our agency! Feel free to reach out to us any time if you have any questions or concerns. We truly appreciate your business!!"
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Jennifer

October 3, 2024

5  out of  5
rating by Jennifer
"Debbie has been great helping our son navigate getting his own auto and renter's insurance policies! She is very knowledgeable and always quick to respond to any questions we may have!!"
We responded:
"Thanks, Jennifer, for your kind words about Debbie. That's what she is here to do, and she does an excellent job helping our policyholders. Glad we could help your son with his insurance needs. Thanks for taking your time to compliment Debbie. She's the best!! "
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Lisa Banko

September 13, 2024

5  out of  5
rating by Lisa Banko
"I want to thank Lynn so much for her intelligence her fast response to any questions. She has always been spot on quick with everything she does. I appreciate her so much she knows her job and does it extremely well. Thank you for being the absolute best State Farm Employee!!!"
We responded:
"Lisa, thank you for your kind words about Lynn. She's been with me going on 29 years, and she's the best!! She's friendly, knowledgeable, AND loves taking care of our policyholders' needs. "
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Alicia Mathews

September 12, 2024

5  out of  5
rating by Alicia Mathews
"I’ve been with Rhonda for about 10 years for home and auto insurance. Luckily I've never had to file a claim, but I have had a lot of questions and changes over the years. It’s always easy to get a real person on the phone and get answers to my questions in the same call. Everyone in her office is helpful, friendly and efficient. I have compared rates with others who have similar coverage and know the price I’m getting is competitive and that means a lot when everything is so expensive. I’d highly recommend working with Rhonda and her amazing team!"
We responded:
"Thanks so much, Alicia, for your kind words. I am fortunate to have a team who has been with me for many years, and we pride ourselves on being available to our policyholders when they need us. "
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Kim Stanley

July 31, 2024

5  out of  5
rating by Kim Stanley
"I appreciate Debbie Landon’s timely responses and always willing to help provide the best coverage at the best price!"
We responded:
"Thank you, Kim, for your kind words about Debbie. She loves taking great care of our policyholders, and we are so happy that you are one of them!!."
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Mike Mayo

July 31, 2024

5  out of  5
rating by Mike Mayo
"The Rhonda Floasin team are the best! They always have a positive attitude and can answer any of your questions an always Prompt to return your call."
We responded:
"Hey Mike! Thanks for making our day! It's always so nice to hear from great policyholders like yourself. We love taking care of folks like you!"
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mary slade

July 24, 2024

5  out of  5
rating by mary slade
"Very kind and professional always willing to help when needed"
We responded:
"Thanks Mary! We all do our very best to take good care of our policyholders. We truly appreciate your business! "
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Michelle Reid

July 20, 2024

5  out of  5
rating by Michelle Reid
"Lynn is ALWAYS so helpful and gets things done quickly!!!"
We responded:
"Thanks Michelle! You are right about Lynn....She's the best....and has been taking care of our policyholders here for 29+ years!! We appreciate your business and your kind remarks!! "
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Basha Taylor

June 11, 2024

5  out of  5
rating by Basha Taylor
"Jodi! Jodi! Jodi! But did I say Jodi! She is an absolute pleasure to work with. I have had Ronda and John Floasin since I came to VA 5 years ago and have not been disappointed at all. Ms. Jodi S. has always been there to answer any and all questions I may have along the way. Could not have picked a better office from the Google list! -Brilliant! 🫡"
We responded:
"Thanks for your kind words, Basha. Jodi has been with me going on 20 years and she's the best! We love taking care of folks like you!!"
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Shane Phillips

June 6, 2024

5  out of  5
rating by Shane Phillips
"Debbie provided excellent service in an amazingly timely manner. She answered all my questions with kindness and grace and made very knowledgeable recommendations to help me make the switch to a new agent extremely smooth and painless. I cannot give a higher recommendation."
We responded:
"Thanks, Shane! You are right! Debbie is fantastic, and I've been fortunate enough to have her take care of our policyholders for more than a decade. Thank you for your kind words!! Rhonda "
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Mark Harding

March 12, 2024

5  out of  5
rating by Mark Harding
"After a horrible experience with USAA and their agents, we are so grateful with how easy it was to sign up and work with Debbie! Very happy with our switch! Thank you!"
We responded:
"Thanks Mark! We're happy to have you as a new client, and Debbie and the rest of my team will take great care of you. Welcome!!!"